BornoAlap sells digital ebooks and career guides. Please read this refund policy carefully before purchasing.
1. Digital Product Policy
Our products are digital PDF ebooks or digital download products. Once the ebook file, download link, or access has been delivered, refunds are generally not accepted
.2. When Refund May Be Considered
Refund may be considered only in the following cases:
Duplicate payment
Wrong product delivered
Payment completed but product not delivered
Technical access issue that cannot be solved by BornoAlap
3. When Refund Will Not Be Accepted
Refund will not be accepted if:
The ebook has already been delivered
The customer changed their mind after receiving the product
The customer expected a job, interview call, promotion, or guaranteed result
The customer shared, copied, or misused the product
The customer purchased the wrong product without checking the description
4. Manual Payment Verification
For manual bKash or other payment methods, customers must provide correct payment proof, transaction ID, or screenshot when requested.
5. Refund Request Time
Any refund request must be made within 3 days of purchase.
6. Refund Processing
If a refund is approved, processing time may depend on the payment method used.
7. Contact
For refund-related questions, contact us:
Email: bornoalap@gmail.com
WhatsApp: +880 1916375505